Ace77 Terms and Conditions — A Complete Guide to Using the Platform

Ace77 (hereinafter referred to as the "Platform" or "we") is an online gaming platform operated for players in Bangladesh. These Terms and Conditions constitute a legally binding agreement between ace77 and all of its registered members.

By creating an account, logging in, or using any service on ace77, you confirm that you have read, understood, and agreed to these Terms and Conditions. ace77 reserves the right to amend these Terms at any time, and your continued use of the platform following any changes will be considered acceptance of the updated Terms.

These Terms and Conditions are governed by the applicable laws of Bangladesh. ace77 is committed to transparency and encourages all members to read this document in full.

The following eligibility requirements must be met to open an account with ace77:

• Users must be at least 18 years of age — use of ace77 by minors is strictly prohibited.
• Must be a legal citizen or resident of Bangladesh.
• Each person may open one account only.
• Accurate and truthful information must be provided at the time of registration.
• Registration is not permitted from regions where online gaming is prohibited by law.

Ace77 may request government-issued ID, a birth certificate, or other documents at any time for account verification. Failure to provide accurate information or to cooperate with the verification process may result in account suspension or closure. The mobile number and email address provided at registration are linked to your account and will be used for future correspondence.

The following rules apply when making a deposit on ace77:

• Minimum deposit amount is BDT 100.
• Only use payment methods registered in your own name.
• Deposits made through third parties are strictly prohibited.
• Only ace77-approved payment methods must be used, including bKash, Nagad, and Rocket.
• All deposited funds must come from a legitimate source.

Ace77 reserves the right to investigate any suspicious deposit and place a hold on it if necessary. Once a deposit is completed, your balance is typically updated within a few minutes. If there is a delay due to technical issues, please contact ace77 customer support.

The following conditions apply when withdrawing funds from ace77:

• KYC verification must be completed before a withdrawal can be processed.
• Minimum withdrawal amount is BDT 500.
• Withdrawals will only be sent to the same payment method used for the deposit.
• Wagering requirements must be met before withdrawing any bonus winnings.
• Withdrawals are typically processed within 24 to 72 hours.

Ace77 reserves the right to review unusual withdrawal requests. Accounts may be temporarily suspended during security verification. Once a withdrawal request has been initiated, it may not be possible to cancel it.

All bonuses and promotional offers on ace77 are subject to the following general terms. Individual bonuses may also carry their own specific conditions, which are stated on the relevant bonus page.

• Bonuses may only be used for playing games on ace77 and cannot be withdrawn directly.
• Funds from a bonus cannot be withdrawn until the wagering requirement has been met.
• Each bonus may only be claimed once; claiming the same bonus across multiple accounts is prohibited.
• Ace77 reserves the right to investigate suspicious bonus claims and cancel any bonus found to be in violation of its policies.
• Any bonus that reaches its expiry date will be cancelled automatically.
• Ace77 reserves the right to modify or withdraw any promotional offer at any time.

The following rules must be observed while playing games on ace77:

• Each game has its own rules, which must be reviewed before play begins.
• The outcome of all games on ace77 is determined by a certified RNG (Random Number Generator).
• If a game result is voided due to a technical error, the wagered amount will be refunded.
• If your connection drops during a game, play will resume from the last saved state on the ace77 server.
• If an event is cancelled in Sports Betting, the wagered amount will be refunded.

Ace77 regularly engages third-party auditors to ensure the fairness and transparency of all games. If you have a complaint regarding any game, please contact our support team.

The following activities are strictly prohibited on ace77 and may result in permanent account closure:

• Multiple Accounts: A single individual opening multiple accounts to claim bonus benefits.
• Fraud: Creating accounts or conducting transactions using fraudulent information.
• Bonus Abuse: Using irregular betting patterns to circumvent bonus terms.
• Money Laundering: Processing illegal financial transactions through ace77.
• Hacking or Software Manipulation: Attempting to make unauthorized modifications to ace77's systems or game software.
• Third-Party Payments: Making deposits or withdrawals using another person's payment account.
• Collusive Fraud: Attempting to manipulate game outcomes through collusion with other players.

Ace77 may temporarily suspend or permanently close an account in the following circumstances:

• In the event of a Terms & Conditions violation.
• Providing false or inaccurate information during registration.
• Upon detection of suspicious financial transactions or signs of fraud.
• If KYC verification fails or required documents are not submitted.
• At the member's own request (self-exclusion).

Before closing an account, ace77 will generally notify the member and provide an opportunity to respond. If you wish to dispute an account closure decision, please contact the ace77 support team.

Ace77 believes gaming should be a source of entertainment, not addiction. With every member's wellbeing in mind, ace77 provides the following responsible gaming tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Timer: Set a time limit for your gaming sessions in advance.
• Cooling-Off Period: Temporarily disable your account if you need a break for a few days.
• Self-Exclusion: Permanently close your account for an extended break.
• Reality Check: ace77 will remind you at regular intervals how long you have been playing.

If you notice any signs of gaming addiction while using ace77, please seek help. Visit ace77's responsible gaming page for more information.

Ace77 takes the security of your personal information very seriously. ace77 does not sell or share your personal data with any third parties, except in the following circumstances:

• To verify your account and confirm your identity.
• To comply with applicable laws or directives issued by regulatory authorities.
• To prevent fraud and money laundering.
• To improve ace77's services.

To learn more about ace77's privacy policy, please visit our Privacy Policy Read the page.

Ace77 operates in compliance with all applicable international gaming laws and regulations. ace77 limits its liability in the following areas:

• Losses resulting from internet connectivity or technical issues.
• If service is disrupted due to reasons beyond ace77's control.
• Losses resulting from the member's own negligence.
• Delays caused by errors on the part of third-party payment providers.

Any disputes arising from these Terms and Conditions will first be addressed through negotiation. Contacting the ace77 support team will generally resolve most issues.

Ace77 reserves the right to update or modify these Terms and Conditions at any time. For significant changes, ace77 will notify members in advance via email or an on-platform notification.

Continued use of ace77 after updated Terms & Conditions have been published will be considered acceptance of the new terms. We recommend visiting this page regularly.